Returns and refunds.

If something is wrong with your order

We reprint the shirt or refund it when there is:

• a misprint, such as the wrong design, color or size from what you ordered
• a defect in the shirt or the print
• damage in transit
• a lost parcel

Tell us within 30 days of delivery, with a photo of the problem. For a lost parcel, tell us within 30 days of the expected delivery date. You choose a reprint or a refund.

What we can't take back

Because each shirt is printed just for you, we don't accept returns or exchanges for the wrong size or a change of mind. Please check the size chart before you order.

Colors on a screen can look a little different on fabric, and print placement can shift slightly from shirt to shirt. Neither counts as a misprint.

Wrong address

If a parcel comes back because the address you gave us was wrong or incomplete, we can ship it again once you send the right address. The new shipping is at your cost.

Cancelling an order

Email us, or use "Request cancellation" on the order in your account, as soon as you can. We can cancel and refund an order any time before printing starts. Once it is printed, we can't cancel it.

How refunds work

Refunds go back to the card you paid with. They usually show up in 5 to 10 business days, depending on your bank.

How to reach us